By salon owner201
I purchased this app a few years back and it really changed my business for the good, that was until the last year. As there has not been an update for this app in some time, it often crashes and deletes my appointments, which is not good for business. I emailed support but they still have not resolved it. I wish there was an update coming soon.
Got this for my new business (hairstylist) and really like it but I can only use this on my ipad as when you change the settings to link it up with iCloud so I can use it on my iPhone, it crashes it doesn't like syncing over iCloud if this could be fixed this would be great.
For now I've had to go back to an appointment book that way I know I won't lose anything, but in all good app.
Terribly unpredictable, takes ages to set up, the in app functions don't work ie syncing with your contacts and calendar the app crashes, not supported with iCloud back up or other devices. Loss of all my data when trying to sync resulting in all contact all appointments and all product info lost totally unreliable.
Absolutely DO NOT BUY this app!!!!
Utter rubbish, rarely updated, slow, lags, crashes a lot, and doesn't work properly with iOS 8.
I was left with no access to my appointments, or contacts and my business suffered as a result.
No response WHATSOEVER from the developers after numerous tweets and emails, disgusting way to treat people who have PAID for the app!
I really do urge anyone thinking about downloading this to not do so, I found out the hard way!
One star is one too many!!
DOES NOT WORK WITH IOS8
If you have just upgraded to IOS 8 and the app won't launch; this fix worked for me so it might for you too:
1) Back up your iPad to iTunes.
2) While connected, go to the iPad's apps, go to the bottom of the window, click on MyChair on the left and the database (Mychair.sqlite) will appear on the right. Click on the database and click on "save to" and SAVE IT ON YOUR COMPUTER.
3) Disconnect from iTunes.
4) Remove Mychair from your iPad. If you have just saved your database, you can safely disregard the "you'll loose all your data" message.
5) Go to the App Store and reinstall MyChair.
6) Reconnect to iTunes.
7) Go to the iPad's apps in the menu bar and scroll down to the bottom of the page and click on MyChair.
8) Click on the "Add" button and select the MyChair.sqlite file that you've just saved.
9) Disconnect from iTunes
10) Open MyChair on your iPad - you should see all of your appointments and all of your contacts.
If this works for you, please be kind enough to recommend any other app that does the same job that also works on IOS8.
Finally - even after you've done all of this, you will not be able to "Broadcast" to your clients using email anymore. ... Well, I can't anyway.
My best work around was to reinstall it on my daughters iPad still running IOS7 where everything functions as normal.
I DID NOT WANT TO HAVE TO BECOME AN EXPERT IN REINSTALLING MYCHAIR.
The tech support offered by this app's developers is absolutely 100% non-existent. No apology has been offered, no fix is being worked on, no answers on their Facebook Page.
Since the ios8 update this app is total rubbish. I can't even get the app to open and have lost everything!
Why can't they keep up to date with iOS like every other software company does?
I'm now paying £15 a month to use Ovatu. It's fantastic and has far better features and control and well worth paying for if you value your business.
Great app... Upgrades equal client embarrassment
By Love Bundle
Wanted something a bit more in depth than the 'my book of clients app' but app will not import clients from my address book and very little info on its features is available.
By Purple babe 77
Same as the last review , send bug report and still having problems using it , might have to find a new one if this isn't sorted
By Sian Marie
Highly recommend this app, although it has crashed when updating before so always ensure you back it up at least once a week :)
Would never use a pen and paper again :)
Great app.....very disappointing support :(
I was happy with my chair, it was a great way to run my business efficiently. However when I updated the app 3 weeks ago it wiped ALL data. I have emailed my chair support numerous times (and sent bug reports) and I am still waiting for any kind of help recovering my data. This is extremely disappointing as before this happened I was singing the praises of this app.
By ELIN THOMAS
I've used this app for 2years with my mobile business. I went to use my chair yesterday and everything, clients data, all my appointments, all the history records and my accounts GONE. IF YOU RUN A BUSINESS DO NOT BUY, it's not reliable. I've had a very stressful week all thanks to this app
By N Dogg
If this developer thinks any small beauty business is going to use this app, they are sorely mistaken! In the hair/beauty trade your appointment book is everything, if you can't trust an app then it's pointless! This app is pointless, don't trust it, a real missed opportunity to provide something that is sorely needed on the App Store.
By Charlotte hair
Downloaded this app and it was amazing to start with. As soon as I synced iPhone and iPad it crashed. Now I have lost all appointments, colour history and contacts. My business is a mess and all because of this stupid app. DO NOT BUY!!!!
Not worth it
Bought it, and its crashed the first give times I used it. I'm surprised I got that far putting all my info onto it that many times! Such a shame as had potential, I really needed the online syncing function too.
This was a brilliant app which had everything I needed but lately it constantly crashes and have to open it 3 times in order for it to stay open and function. It has deleted several appointments on several occasions and caused mayhem for my business! And double booked itself on other occasions. It deleted all my client contacts, previous history records so I now have no backdated records! Even though the information was backed up... The back up records are in code and non readable!!!! Upon asking for help they start by trying to help then they ignore you. To be honest I don't think they can cope and are seriously understaffed and this was definitely not set up by a hairdresser and if it was....then I would be ashamed! Had enough now.. Persevered for a year and still being ignored so it will be getting deleted. Too unreliable. If this is your career do NOT download.
By LJ Osteopath
Brought the app as it was perfect for my needs, fantastic you can edit and adjust treatments etc. but caused chaos in my business. Contacts and their appointments deleted. Double bookings occurred. Upset many clients. Many advanced bookings where booked in then noticed a week later they had all been deleted. Luckily I no longer trusted the my chair app and had started keeping my old paper diary up to date alongside my chair. Very disappointed with the app.
By Martin Burfield
I've had this app and persevered, and it has been a rocky road. I'm still eagerly waiting for their cloud option (web based version of app) so I can sync between multiple devices. However, I can't fault anything since last updates.
I would also like to point out the amount of effort put in by the customer services team, as they have always advised correctly, with resolving my issues. I continue to support this app, as I have done for some time, and would happily recommend it to others. I've tried some other appointment apps and they either wanted what would amount to large sums of cash, or they just didn't perform, so I'll stick around.
Useless, put info in TWICE! When I go out of app and go back in it crashes. Deleted and uploaded again and crashed again. Waste of money. Can't rate without even one star but to be honest no stars is my rating.
By Ezina sanctuary
When I first got this app was brilliant but since updating the whole thing has gone to pot, I cannot add any new clients to my contact list and add appointments, complete waste of time! Just up load new version, lost all my contacts with names addresses, emails etc...